Shipping policy
At Bischofbergerhomi, we aim to provide a clear, reliable, and straightforward shipping experience for every customer.
Shipping Area
Bischofbergerhomi currently ships orders within the United States.
Free Shipping
Free shipping is available on all orders shipped within the United States.
Customers will not be charged a standard shipping fee for orders shipped to U.S. addresses.
Order Processing
Orders are generally processed within 1–3 business days after the order is placed.
Processing time is the time required to prepare and process an order before it is handed to the shipping carrier.
Orders are processed during regular business days. Orders placed on weekends or holidays may begin processing on the next business day.
Delivery Time
After an order has been processed and shipped, delivery within the United States generally takes 5–8 business days.
The delivery timeframe is an estimate and is not a guaranteed delivery date.
Actual delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, or other circumstances outside our control.
Shipping Confirmation and Tracking
Once your order has been shipped, you may receive a shipping confirmation with available tracking information.
Tracking information may take some time to become active after the package has been accepted by the shipping carrier.
Shipping Delays
We make every reasonable effort to process and ship orders within the timeframes stated above.
However, delivery delays may occasionally occur because of carrier disruptions, severe weather, holidays, high shipping volumes, or other circumstances beyond our control.
If your order appears to be significantly delayed, please contact us with your order number so that we can assist you.
Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an order cannot be delivered or is returned to us because an incorrect or incomplete shipping address was provided by the customer, please contact us at contact@bischofbergerhomi.com.
Additional shipping costs may apply if an order needs to be reshipped because of incorrect or incomplete information provided by the customer.
Lost or Damaged Shipments
If your order is lost, damaged during delivery, or you experience another shipping-related issue, please contact us as soon as possible.
Please provide your order number and any relevant information or photographs that may help us review the issue.
We will review the situation and work with you to determine the appropriate resolution in accordance with our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Bischofbergerhomi
4 Stowe Ct
Menlo Park, California 94025
United States
Email: contact@bischofbergerhomi.com
Phone: +1 650-370-1001